I contracted Cybertek after my son told me about them. He hires them all the time to do his business and personal needs. It’s amazing how quick and effective they were in fixing my computer. Several times after that I have hired them to teach me how to do things using their remote assistance program. Sometimes they remote my PC as a courtesy to see if the question the computer was asking me was something to be worried about or if I could just click cancel and what not.