I’ve suffered through throat cancer, and I am bound to my oxygen tanks and tubes for the duration of my life now. In this condition it makes it nearly impossible to speak due to the apparatus in my throat. I was able to hire Cybertek through his remote assistance program, and to speak with him intelligibly with a chat program and communicated in such a way that would of otherwise proven impossible if I had tried by phone. Cybertek remoted me after I downloaded their program and installed it. From there, they fixed all of my issues and never stepped a foot in my house. Best of all I didn’t have to venture out to Best Buy or something similar with my portable oxygen tank. Their service is wonderful, and from the chatting with them, they are very personable.