I had been trying to get my monitor replaced from Dell under my warranty for almost a year. The screen would shake and gave us headaches from straining our eyes, and the computer was so slow and bogged down with viruses and spyware it was almost unusable. Cybertek came out to my house and called Dell for me, and the next day a monitor was at my door. My wife and I have spent almost a year putting up with the shaky screen and the slowness of our PC, and even took the computer to several computer repair places; none of which was able to fix our problems. I called Cybertek and they came out the same day and took my PC back to their office and fixed it. They brought it back the next day better than it ever was before. Any individual or business that needs computer help, call Cybertek!