Before contacting Cybertek we were using 1 PC to connect to the internet and use E-mail. Since everyone in the office needed to use E-mail and the internet to do patent searches, it has become a major concern. Cybertek has basically taken over our IT department. Cybertek networked all 14 of our computers and set up every PC in the office with E-mail, network sharing, and printing, as well as antivirus and firewall protection. Cybertek ended their services by training our employees to use the new system both in a classroom and a one on one setting, providing printed step-by-step documentation on how to use our new network and software. Cybertek is a full service, 24 hour computer consultant, even working for us at night so as not to interrupt our daily routine. Also, by using the internet and our network, Cybertek can connect remotely to any of our computers and fix problems or help our personnel as if they were sitting right there in front of the computer.